Shipping policy
How much do you charge for delivery?
UK Delivery
DHL Express 1–3 Business Days (UK Mainland)
£0.00–£149.99 — £8.00
£150.00 and above — Free shipping
Saturday Delivery (order before Friday 9am GMT)
£25.00
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US Delivery
FedEx International Express Delivery 1–2 Business Days
£0.00–£369.99 — £25.00
£370.00–£589.99 — £15.00
£590.00 and above — Free shipping
Nigeria Delivery
We currently deliver to Abuja, Lagos, Kaduna, and Kano.
Orders of ₦1,000,000 and above — Free delivery
Orders below ₦1,000,000 — ₦60,000 shipping charge
Shipments to Nigeria leave weekly.
To be included on that week’s flight, payment must be completed no later than Wednesday.
Delivery takes approximately 7 days door-to-door to Abuja, Lagos, Kaduna, and Kano.
Delivery Time
UK
1–3 working days — tracked delivery
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Nigeria
Approximately 7 days door-to-door from dispatch
Can I have my goods delivered?
Yes, we will happily deliver to your chosen address.
For customers in Nigeria, we currently deliver to Abuja, Lagos, Kaduna, and Kano only.
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When can I expect my order to be delivered?
For standard products, or products delivered directly from a trusted supplier, you will be given an estimated delivery lead time in your basket before checkout. A member of staff will then contact you before this date to arrange a delivery time that suits you. This is usually between 1–3 working days for UK deliveries from a branch. We deliver Monday to Friday.
For Nigeria orders, shipments leave once per week, and payment must be received by Wednesday for inclusion in that week’s shipment. Delivery is typically within 7 days door-to-door to Abuja, Lagos, Kaduna, and Kano.
If you are purchasing items eligible for next day delivery alongside products that are not, you will be given the option at checkout to combine them into one delivery using the longest lead time, if suitable. Your delivery lead time will be shown during the ordering process.
We advise customers to wait until their goods have been delivered before arranging any work to be carried out. We are unable to offer compensation for delays to orders.
Need help?
If you have any queries, please contact us by phone, email, or contact form and we will reply as soon as possible.
Phone: +44 20 7247 9222
Email: Zac@hiltontextiles.com
