Shipping Policy

How much do you charge for delivery?

DHL Express 1-3 Business Days (UK Mainland) - £0.00–£149.99 - £8.00
DHL Express 1-3 Business Days (UK Mainland) Saturday delivery not included - £150.00 and up - Free shipping - £25.00

Saturday Delivery (order before Friday 9am GMT)

 

Delivery Time:

UK: 1 - 3 days Standard Vehicles - Tracked Delivery

 

Can I have my goods delivered?

Yes, we will happily deliver to your chosen address.

 

When can I expect my order to be delivered?

For standard products or products delivered directly from a trusted supplier, you will be given an estimated delivery lead time in your basket before you check out. A member of staff will then be in contact before this date to arrange a delivery time which suits you - this will usually be between 1-3 working days for deliveries from a branch. We deliver Monday - Friday

If you are purchasing items eligible for next day delivery alongside products that aren't, then you will be given the choice to combine these at the checkout into one delivery, using the longest lead time if that is suitable for you. Your delivery lead time will be communicated within the ordering process.

We do advise that customers wait for their goods to be delivered before arranging work to be undertaken. We will not be able to offer compensation due to orders being delayed.

 

Will you deliver my materials exactly where I need them?

All deliveries delivered will be delivered kerb side. We work to very high safety standards and this may restrict our ability to deliver your materials if we deem the delivery location to be unsafe. During the checkout, we will ask if there are any obstructions close to the delivery address, which could cause a problem for a Heavy Goods Vehicle, for example if there are overhead power cables present. In this instance, we will contact you and try to arrange an alternative delivery location.

 

If you have any queries, Please contact with phone, email or form. We will reply soon.

Phone: +442072479222
Email: Zac@hiltontextiles.com